Terms of Service

Sendwamessage lets you connect a WhatsApp number and send messages to your own contacts, from our dashboard or via our API. You are responsible for the content you send and for having a lawful basis and the recipient’s consent to message them.

You agree not to use the Service to send spam, unsolicited bulk messages, unlawful, fraudulent, harassing or infringing content, or to violate WhatsApp’s own terms and policies. We may suspend accounts that do so, without refund of message credits consumed.

You must provide accurate account information and keep your credentials and API keys secure. Paid plans and message credits are billed through Razorpay. Charges are described on the pricing page at the time of purchase. See our Cancellation & Refunds policy for how billing changes and refunds are handled.

We work to keep the Service available but do not guarantee uninterrupted operation. Message delivery ultimately depends on WhatsApp and the recipient’s device, which are outside our control.

To the extent permitted by law, the Service is provided “as is” and our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

We may update these Terms; material changes will be notified in-app or by email. Questions about these Terms can be sent to support@sendwamessage.in.